In January 2016, 37-year-old Mihai left his job as a commercial director at one of Romania’s biggest banks. Like a growing number of entrepreneurs in Romania, he wanted to pursue a career he loved. Mihai followed his dream by opening a small coffee shop in one of central Bucharest’s liveliest neighborhoods.
Yet with passion comes great responsibility. Mihai quickly learned that the life of an entrepreneur is not limited to the conventional 9-to-5 routine. Instead, he regularly works from 8am until midnight, taking care of everything, from basic customer service and administrative duties, to replacing faulty lightbulbs. On top of that comes legal requirements set out by the health and safety authorities, such "to check the grounding outlets" of his shop.
To resolve these and other issues, Mihai began to do some research. He quickly found that of the many corporate energy plans available, only Enel Confort+ offered him the full spectrum of services needed to fully support his mission. After a short phone conversation – no longer than the time taken to prepare two coffees – Mihai joined Enel, with an active service offering him lower energy prices for a guaranteed period of two years compared with his previous provider.
In addition to general repairs, Enel Confort+ also offers electrical system interventions as well as annual grounding checks, ensuring that Mihai’s business meets Romania’s health and safety standards. When Mihai found himself without power due to a shortage in one of the system’s outlets, Enel responded quicker than any of his previous providers, fixing the problem in time for service to resume the following morning. This gave Mihai the reassurance needed to continue in his other tasks. Enel’s service demonstrated to him that otherwise large-scale problems can be resolved simply and quickly.
By December 2016, Mihai had opened his third coffee shop, offering a popular take-out service that he hopes to introduce in many more neighborhoods across Romania. Through Enel’s support he is able to draw on the expertise of trained specialists when necessary, giving him more time to focus on developing his plans for the future.
“Enel helps me to overcome the small battles, giving me more time to focus on the bigger picture.”
– Mihai, Bucharest